How to Order

Ordering Your Merchandise

Shopping with Al Zaha Online Shop
We have made it our business to offer you a shopping experience that is simple, convenient, and pleasurable.

Creating an Account
Signing up is very quick and should take less than a minute.

Having a registered account with us will allow you:

  1. To check out easily every time you make a purchase.
  2. To track previous and current orders.
  3. To remain updated on our latest collection, additions, and the release of our newest designs.

Selecting Your Abaya 
We have a wide variety of Abayas to suit every occasion. We have arranged our Abayas in collections to enable you to find exactly what you are looking for easily. You can select from these collections from the main menu, or if you know the type of Abaya you want to purchase, you may use the search tool located at the top right of the page.

Choosing the Right Size
Please refer to the Al Zaha Abaya Size Guide located on the product page to help you choose the best size for your needs.

Placing Your Order 
Simply select your size and length of your Abaya or customize your Abaya.

How to Complete your Order 

  1. Register your details.
  2. Enter delivery details.
  3. Click continue to payment type and enter your credit card details.
  4. Check that all the information is correct and complete your purchase.

Receiving Confirmation of Your Order 
Once your order is placed and accepted, you will receive a confirmation email from Al Zaha with details of your order and a link to track its progress once your order is shipped.

Receiving Notice of Shipment
Once your order is ready to be dispatched you will receive a shipping confirmation by email . This email will include information on how you can track your delivery.

Receiving Your Order

Shipping time depends on your location. Your shipment should be received within the specified time frame from our delivery partners.

Modifying or Cancelling an Order If you decide to modify or cancel your order, you must do so within 24 hours from the time of placing your order. After we receive your notice of cancellation or modification, our Client Service will send you an acknowledgement email. For more details please click on our Return Policy.

Payment Methods Accepted 
We accept Visa and MasterCard payment through Checkout. You can learn more about Checkout by clicking on their website link Checkout. We also accept PayPalAmerican ExpressDiscoverJCB.

For further assistance or help with any technical issues, please contact our Client Care team from 09:00 to 18:00 UAE time on our number +971 56 311 2800 or email [email protected]

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